🚚 Free Shipping on All Orders

At House of Lower US, we believe great products should come with great service — that’s why we offer FREE shipping on every order, with no hidden fees or minimum purchase requirements.

Whether you’re ordering one item or stocking up, your delivery is on us — every time.

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⏱️ How Long Will Delivery Take?

At House of Lower US, we aim to get your order to you as quickly as possible!

• Processing Time: Orders are typically processed and shipped within 1–2 business days.

• Delivery Time (U.S. Orders):
  Standard delivery takes 2–3 business days after shipping.

• Delivery Time (International Orders):
  Delivery times vary by country but typically range from 5–8 business days depending on location and customs processing.

Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

Shopping at House of Lower US is completely secure. We take your privacy and security seriously, and we use industry-standard measures to protect your personal information.

• Secure Payments: All transactions are processed through SSL-encrypted payment gateways to ensure your credit card and payment details are safe.

• Data Privacy: We never store sensitive payment information on our servers. Your personal data is handled according to strict privacy standards and is never sold or shared.

• Trusted Platform: Our online store is built on a secure and reliable eCommerce platform that’s regularly updated and monitored for vulnerabilities.

You can shop with confidence knowing your information is safe with us.

Once you place an order on House of Lower US, here’s what happens next:

1. Order Confirmation
   You’ll receive an instant confirmation email with your order details. This means we’ve received your order and it’s being processed.

2. Processing & Packaging
   Our team begins preparing your order — carefully packaging your items and running a final quality check. This usually takes 1–2 business days.

3. Shipping & Tracking
   Once your order ships, we’ll send you another email with your tracking number, so you can follow your package every step of the way.

4. Delivery
   Your order arrives at your doorstep! Delivery time typically ranges from 3–5 business days (within the U.S.).

5. Customer Support
   If you have any questions or issues, our support team is here to help. Just reach out via email or the contact page.

🧾 Do I Receive an Invoice for My Order?

Yes! As soon as you complete your purchase on House of Lower US, you’ll receive a detailed invoice via email. This includes:

• Your order number

• A summary of the items purchased

• Billing and shipping information

• The total amount paid

If you need a copy of your invoice later, you can always request it by contacting our support team